Privacy Policy

1. Introduction

1.1 Contract

For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the data controller of your personal data is Marble Hill Group Ltd of 5 St. Margarets Road, Twickenham, TW1 2LN, London, UK (“TheSwiftExit”, ”us”, “we”, or “our”).  TheSwiftExit respects your privacy and have detailed here our Privacy Policy for your understanding of how we collect, use and disclose the personal information we receive from users in order to assist you in making informed decisions.

The Privacy Policy applies to all information we collect or receive from you when using TheSwiftExit.com (the “Site”), as well as the articles, videos, and all other service/product offerings of TheSwiftExit.com or Marble Hill Group Ltd.

When you sign up to our newsletter, set up a profile or use any of TheSwiftExit’s articles, products or services in any shape or form, you expressly and voluntarily agree to abide by our Privacy Policy herein as well as our Terms & Conditions Policy.

You understand that TheSwiftExit’s services, product & website are in Beta, still undergoing testing and do not represent a final product offering. As such, it may contain bugs, defects, errors and other problems and is provided “as is”. Any use thereof shall be at your own risk.

 1.2 Changes

Our Privacy Policy is a “living” document with latest changes set as of 21/06/19 and subject to refinement and expansion in the future. Please check back regularly. If any material changes are made there will be an announcement to all users, by continuing to post, message and in any way make use of our Site and products & services after this announcement has been made you expressly confirm acceptance.

1.3 Questions

If you have any questions about how your personal data is used or for any other reason please contact us using the contact form.

2. Information Collection

Here we explain how and what information we collect and for what purpose we do so.

When using our Site and products & services, we may ask you to provide us with “Personal Information” you knowingly choose to disclose and that is collected on an individual basis. As well as this website and service use information is collected on an aggregate basis (for example, we may collect data such as 100 users under 25 years old have used a certain feature/read a certain article in a certain time frame) as you and others browse and utilize our Site, produts and services for product/service/article development purposes.

2.1 Personal Information

Personal Information means any information which identifies you as an individual. It may include your name but it may also be other information such as your age, company, job role, contacts details including email address and phone number or IP Address which combined identify you.

The Personal Information that you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile when posting comments on articles (for example, your picture or your name may reveal your gender).

2.2 How we Collect Information

(i.) Personal & Registration Information – Of which you choose to provide

You will provide us information about yourself, your company or role, and your practices when you use any of our products and services or register for email newsletters and alerts.

 (ii.) Calls

As part of our coaching services, we may conduct telephone and video calls/interviews and may record these for internal use and for training or product development purposes.

(iii.) Email Messages & Surveys

We continuously monitor all engagement & conversation for product development and appropriate behaviour. As such we may retain messages on record for a reasonable period of time to maintain our Terms & Conditions Policy, for training purposes and for aggregate trend & data analysis.

If you choose to correspond with us through email, contact form and our surveys we may retain the content of your messages/answers together with your email address and our responses for training, product development and on an aggregate anonymous basis for relevant commercial purposes.

(iv.) Log Data & Website Use Information

Like many commercial websites, we collect information about how this site is used and we reserve the right to collect, use and disclose any non-Personal Information with our advertisers/ad-serving companies and other third parties at our own discretion.

Information gathered is through “Cookies” and web server logs and this may include data such as the date and time of visits, the pages viewed and other statistics. We and our advertisers/ad-serving companies may use third-party services such as Google Analytics or pieces of code to monitor this.

Please see section “3. Cookies” in this policy for more information about Cookies and our use of them.

(v.) Social Media

There may be social media features/widgets on our Site and services, such as “Like” and “Share” opportunities to other websites/platforms. These features/widgets may collect information about users such as the URL of the page on our Site to which you are visiting. They are governed by the privacy policy of third parties and as such, we recommend you review their policy and terms before use.

2.3 Personal Information Use

Here we explain how we use and who we share your Personal Information with.

TheSwiftExit will process your personal data for purposes connected with (1) the success and development of our products & services (including but not limited to analyzing aggregate trends and data), (2) to provide a safe and comfortable community for all of our users, (3) any general & relevant job or user career records, (4) to offer you a personalised and relevant experience, (5) for communication purposes, (6) to optimise and monitor the use of our websites & platforms, (7) to comply with applicable legal requirements and (8) for any other legitimate reasons.

We protect your personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide our features and functionality to you; (4) when we reasonably believe it is required by law, subpoena or other legal process; or (5) as necessary to enforce our Terms & Conditions Policy or protect the rights, property, or safety of TheSwiftExit, our clients and visitors, and the public.

(i.) Safeguarding –Monitoring

As mentioned in section 2.3 above, we reserve the right to monitor and keep on record for a reasonable amount of time, all engagement and private messaging for appropriate behaviour purposes.

(ii.) Sharing with Affiliates, Third Parties & Other Users

Recruiters & Business Opportunities: Where you explicitly consent, your personal information may be used to allow recruiters and business opportunities find you and this enables us to serve you ads and other relevant content on and off of our services.

To opt out of receiving notifications please update your preferences, contact a member of the TheSwiftExit team or click the unsubscribe link at the bottom of each email.

Similarly, where you explicitly apply for a recruitment or business opportunity, we shall provide the company/institution with relevant profile and data to allow them to make an informed decision.

Aggregate Trends & Analysis: When you sign up to our platform and services you agree that we can use your personal data on an anonymous basis for analysis alongside other users and on an aggregate basis (e.g. general trends in the job and careers market). Furthermore, you provide consent for us to share this aggregate trend & data analysis with affiliates, third parties, other users and for TheSwiftExit to utilize it within our research, product development and other commercial purposes we choose to.

Business OperationWe may use third parties to facilitate our business, such as sending email and processing payments and in connection with these operations; these third parties may have access to your personal information for use in connection with those activities.

Public Conversations: If you participate in a conversation and share content in public forums (e.g. commenting on our articles), you should be aware that any information you choose to disclose using these services can be read, collected, and used by other members in these forums and other third parties, including advertisers. We are not responsible for the information you choose to submit in these forums.

(iii.) As Required by Law

TheSwiftExit may disclose and share your information in order to investigate, prevent, or take action regarding illegal activities, potential threats to the physical safety of any user, violations of our Terms & Conditions Policy or this Privacy Policy, protect and defend our rights & property (including affiliated parties), or as otherwise required by law.

(iv.) Business Development

With business development, there is the possibility that we buy or sell assets/service offerings. Customer, user and visitor information may be one of the transferred business assets. This may also be the case in the course of corporate divestitures, mergers, or any dissolution. You will be informed of any such activity, use of your information and your choices regarding the information.

3. Cookies

“Cookies” are files with small amount of data, which may include an anonymous unique identifier of each user. Cookies are sent to your browser from a website and stored on part of your computer hard drive. Like many sites, we may use cookies to collect information.

TheSwiftExit uses persistent and session cookies. Persistent cookies are used to recognise you as an existing and returning user to our Site, whereas session cookies are temporary and not retained after you have closed our Site in your browser.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, your experience using TheSwiftExit’s Services may not be optimum and/or you may not be able to use some portions of our Site.

We may use Cookies to:

  • Prevent you from seeing unnecessary advertisements/notices and tailor any advertisements to each user
  • Authentication, to avoid you logging in more than is necessary for security and recognize you when you return to our Site
  • Calculate the aggregate number of people visiting our Site and which parts are most popular, of which enables us to improve it for our users
  • Customize each user experience to match their preferences with relevant/appropriate features and services

If you would like to find out more about Cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org, or www.aboutcookies.org.

Browsers also provide their own Cookie help guides. For your ease of reference, we have provided the relevant links to some of the most used browsers below.

4. Security

Here we detail our security measures to ensure your data is kept safe, when & how your data is disposed of and how you can access or edit your Personal Information. 

4.1 Security and Location of your Personal Information

Data and Personal Information collected from you will be stored at a destination within the European Economic Area (“EEA”) and by submitting, posting, sharing your Personal Information, you acknowledge that this transfer, storing or processing will take place. If we do send your personal data outside of the EEA, we will ensure that adequate safeguards are put in place to protect your personal data.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security and any transmission of data and Personal Information over the internet is done so at your own risk.

4.2 Personal Information Post Use of TheSwiftExit Services

After you leave TheSwiftExit (i.e. post a comment on an article and leave the Site or close your accounts), TheSwiftExit, its affiliated companies and service providers reserve the right to retain certain information of yours for business purposes permitted by law and in a safe and secure manner for a commercial period of time. TheSwiftExit may also retain your Personal Information after you have closed your account if necessary to comply with legal obligations, maintain security or any other reasonable purpose.

Any information or content shared with other users remain visible and we do not control how other users utilize this out of our services.

 4.3 Disposal of Your Personal Information

Where your information is no longer required (for example we no longer need it for safeguarding purposes), we ensure it is disposed of in within a reasonable timeframe (within 6 months) and in a secure manner.

You may also request TheSwiftExit dispose of your Personal Information directly and we shall do our best to fulfil your requests, however, we may be obligated by law, safety protocol or as a service provider to your school, college or university to retain certain data about you.

4.4 Linked Websites

We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Often, links to other websites are provided solely as pointers to information on topics that may be useful to the users of our site. Please be aware that when you use a link to go from our Site to another website, our Privacy Policy is no longer in effect and is then subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

5. Your Rights

5.1 Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at talktous@TheSwiftExit.com or write to us at 5 St Margarets Road, Twickenham, TW1 2LN, London, UK. If we provide you with access to the information we hold about you, we will not charge you for this unless permitted by law. If you request further copies of this information from us, we may charge you a reasonable administrative cost.  Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.

5.2 Right to object

This right enables you to object to us processing your personal data where we do so for one of the following reasons:

  • because it is in our legitimate interests to do so (for further information please see below);
  • to enable us to perform a task in the public interest or exercise official authority;
  • to send you direct marketing materials; or
  • for scientific, historical, research, or statistical purposes.

5.3 Right to withdraw consent

Where we have obtained your consent to process your personal data for certain activities, you may withdraw this consent at any time and we will cease to use your data for that purpose unless we consider that there is an alternative legal basis to justify our continued processing of your data for this purpose, in which case we will inform you of this condition.

5.4 Right to erasure

You have the right to request that we “erase” your personal data in certain circumstances. Normally, this right exists where:

  • the data are no longer necessary;
  • you have withdrawn your consent to us using your data, and there is no other valid reason for us to continue;
  • the data has been processed unlawfully;
  • it is necessary for the data to be erased in order for us to comply with our obligations under law; or
  • you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.

In the unlikely event that we refuse to comply with your request for erasure we will always tell you our reason for doing so.

When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data.

5.5 Right to restrict processing

You have the right to request that we restrict our processing of your personal data in certain circumstances, for example if you dispute the accuracy of the personal data that we hold about you or you object to our processing of your personal data for our legitimate interests. If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.

5.6 Right to rectification

You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. You may also request details of the third parties that we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.

5.7 Right of data portability

If you wish, you have the right to transfer your personal data between service providers. In effect, this means that you are able to transfer the details we hold on you to another third party. To allow you to do so, we will provide you with your data in a commonly used machine-readable format so that you can transfer the data. Alternatively, we may directly transfer the data for you.

5.8 Right to complain

You have the right to lodge a complaint and can contact us via email at talktous@TheSwiftExit.com or write to us at 5 St Margarets, Twickenham, TW1 2LN, London, UK. You also have the right to make a complaint to your local supervisory authority which is the Information Commissioner’s Office in the UK and you can find out their current contact details on their website.

6. Legal conditions for using your personal data

Here we explain why and when we have the legal right to use your data in certain ways.

6.1 Where using your data is in our legitimate interests

We are allowed to use your personal data where it is in our interests to do so, and those interests aren’t outweighed by any potential prejudice to you.

We believe that our use of your personal data is within a number of our legitimate interests, including but not limited to:

  • to help us satisfy our legal obligations;
  • to help us understand the people that use our services and products better and provide better, more relevant services/products to them;
  • to ensure that our systems, websites, products & services run smoothly; and
  • to help us keep our systems, websites, products & services secure and prevent unauthorized access or cyber attacks.

We don’t think that any of the activities set out in this privacy policy will prejudice you in any way. However, you do have the right to object to us processing your personal data on this basis. We have set out details regarding how you can go about doing this in the section 5 above.

6.2 Where you give us your consent to use your personal data

We are allowed to use your data where you have specifically consented.

We require your consent when we carry out background checks or collect sensitive information such as your race.

You have the right to withdraw your consent at any time. We have set out details regarding how you can go about this the section 5 above.

6.3 Where using your personal data is necessary for us to carry out our obligations under our contract with you

We are allowed to use your personal data when it is necessary to do so for the performance of our contract with you, for example (but not limited to) providing you the service you registered with us for.

6.4 Where processing is necessary for us to carry out our legal obligations

As well as our obligations to you under any contract, we also have other legal obligations that we need to comply with and we are allowed to use your personal data when we need to in order to comply with those other legal obligations.